CJ 330
Organizational and Management in CJ
Summer 2003
Instructors: Robert T. Sigler, 348-7781, 553-3897, rsigler@cj.as.ua.edu
Home page: bama.ua.edu/~rsigler/home
Text: Management and Supervision in Law Enforcement 3rd Edition
Bennett & Hess, Wadsworth
June 3 Course introduction
4 Ch. 1-2 Overview
5 Ch. 3 Communication
6 Library Research
9 Ch. 4 Problem Solving
10 Ch. 5-6 Time Management and Budgeting
11 Ch. 7 Personnel management
12 Ch. 8 Training and Review
13 Library Research
16 Mid term
17 Ch. 9 Personnel development
18 Ch. 10 Motivation and Morale
19 Ch. 11 Discipline
20 Term paper due
23 Ch. 12 Complaints
24 Ch. 13 Conflict
25 Ch. 14 Stress
26 Ch. 15 Deploying resources
27 Library Research
30 Ch. 16-17 Performance appraisals
July 1 Final
Grading
First exam 30%
Second exam 30%
Paper 40%
Class Format
The class will be lecture/discussion. At the beginning of the class, students will be given an opportunity to ask questions related to the assigned readings, issues of interest to the student, or items of interest from the news. A short lecture will focus on the material in the text followed by enrichment material. Read the chapters before the class begins.
The Exams
Each exam will be composed of twenty fill in the blank items
drawn from the text and from the lecture.
Sample exams can be found on my web page.
The Term Paper
A substantial research paper is required (minimum 5,000 words about 20 pages). The paper will focus on one aspect of organization or management in criminal justice and will have the following sections:
Introduction 1-2 pages Description of an organization or management
technique or issue 5-10 pages
Reasons for adopting the technique or pros on the issue 5-10 pages
Reasons for not adopting the technique or cons 5-10 pages
Application of the technique to a criminal justice agency or discussion
of how the issue could be resolved or clarified 2-4 pages
Summary 1-2 pages
The paper grade will be based on the quality of your writing. Correct grammar, spelling, and punctuation are expected and reflect minimum standards not grading. Readability, organization, coverage of the literature, understanding of the issues, and effectiveness of any arguments that you choose to advance will determine your grade. Any paper that does not follow the above format with appropriate headings in the paper will receive a grade of C or less. At least one half of your reference citations must come from refereed sources.
Grading Policy: Grades are not assigned on a "curve." It is possible for all students to earn an A. It is also possible for no one to earn an A. I have specific expectations for your performance so you are working to achieve my expectations not competing with each other.
Attendance Policy: There are no penalties for missing class. I will take roll each class period. You should be aware, however, that there is a direct relationship between attendance and grades. Those who attend regularly consistently make higher grades then those who don’t. This is probably caused by several factors including: some of the questions on the exams come directly from the lecture and professors generally talk about what is most important to them in lecture (you should not be too surprised to discover that these things also tend to appear on the exams). You also may earn up to three additional points on your final grade (you loose one point for each day of class that you miss).
Academic Misconduct Policy: All acts of dishonesty in any work constitute academic misconduct. This includes, but is not limited to, cheating, plagiarism, fabrication of information, misrepresentation, and abetting any of the above. The Academic Misconduct Disciplinary Policies will be followed in the event of academic misconduct, including the right to appeal any decision or action taken under this policy.
Challenged Students: To request disability accommodations, please contact Disabilities Services (348-4285). After initial arrangements are made with Disabilities Services, please contact Bob Sigler at rsigler@cj.as.ua.edu, 348-7781, or 553-3897.
Office hours: Office hours dedicated to students taking my courses this semester (you have priority over all others who might want my time) are posted on my office door. I will be pleased to talk with you any other time that I am in my office, by email, or by phone.
CJ 330
Organizational and Management in CJ
Spring 2002
Instructors: Robert T. Sigler, 348-7781, 553-3897, rsigler@cj.as.ua.edu
Home page: bama.ua.edu/~rsigler/home
Kirsten Baker, 348-7795 baker011@bama.us.edu
Text: Management and Supervision in Law Enforcement Bennett &
Hess, Wadsworth
Office Hours: 1:45-3 Tuesday and Thursday Before and After Class
Jan. 10 Class contract and introduction
17 Structure and function Chapters 1-2
24 Management Chapter 3
29 Problem solving Chapter 4
Feb. 7 Time Management Chapter 5
14 Conserving resources Chapter 6
21 Human resources Chapter 7
28 Training Chapter 8
March 7 Exam
14 Massaging employees Chapter 9-10
21 Maintaining control Chapter 11
28 Spring Break
April 4 Addressing personnel problems Chapter 12
11 Conflict management Chapter 13-14
18 Effectiveness and efficiency Chapter 15
25 Evaluating performance Chapter 16
May 3 Looking ahead Chapter 17
May 9 Final exam 6 pm
Grading
First exam 30%
Second exam 30%
Paper 40%
Class Format
The class will be lecture/discussion. The firs hour of each class will focus on the material in the text. Read the chapters before the class begins. Following the lecture hour students will be given an opportunity to ask questions related to the assigned readings, issues of interest to the student, or items of interest from the news. The class will end with enrichment materials.
The Exams
Each exam will be composed of twenty fill in the blank items
drawn from the text and from the lecture.
The Term Paper
A substantial research paper is required (minimum 5,000 words about 20 pages). The paper will focus on one aspect of organization or management in criminal justice and will have the following sections:
Introduction 1-2 pages
Description of an organization or management technique or issue 5-10 pages
Reasons for adopting the technique or pros on the issue 5-10 pages
Reasons for not adopting the technique or cons 5-10 pages
Applicatin of the technique to a criminal justice agency or discussion of how the issue could be resolved or clarified 2-4 pages
Summary 1-2 pages
The paper grade will be based on the quality of your writing. Correct grammar, spelling, and punctuation are expected and reflect minimum standards not grading. Readability, organization, coverage of the literature, understanding of the issues, and effectiveness of any arguments that you choose to advance will determine your grade. Any paper that does not follow the above format with appropriate headings in the paper will receive a grade of 70 or less. At least one half of your reference citations must come from refereed sources.
Final Exam
CJ330 Organization and Management
Spring 2002
1. What immigrants formed the first American criminal gang? _________________
2. ____________________________________________________________ are managers who develop subordinates and organization’s capabilities.
3. As age increases, the risk of victimization ____________________________.
4. ____________________________________________________________ are tangible rewards that can cause dissatisfaction if lacking.
5. The ____________________________________________________ is the theory that the media have power to influence the operations of the criminal justice system and even the disposition of individual cases.
6. _____________________________________________________________ a reasonable, fair, honest reason.
7. MADD differentiates between accidents and ____________________________
8. _______________________________________________________________ is bringing in a neutral third party to assist in a negotiation.
9. What are two of the three reasons victims stay in an abusive relationship?
_______________________________________________________________________
______________________________________________________________________
10. ______________________________________________________________ are silent, unresponsive people who seldom offer their own ideas of opinions.
11. _________________________________________________________ is tension generated by an officer’s racial or gender status among peers.
12. ________________________________________________________________ is the ability to successfully cope with stress.
13. In 1914, the Harrison Act made ________________________________________ illegal.
14. A ____________________________________________________________ is the time span to which personnel are assigned for work.
15. _____________________________________________________________ are targets to be met, including level of performance.
16. ________________________________________________________ is a formal evaluation of on-the-job functioning: usually conducted annually.
17. _____________________________________________________________ is the science of using data from the past to forecast alternatives for the future and to then select those most desirable.
18. _____________________________________________________________ are a small unit within an agency where a change is first implemented. From within this unit leaders are selected to implement change within other units.
19. The instructor stated that he did not understand why managers resist evaluations _______________________________________________________________________
20. Even excellent employees must be _____________________________________.
Final Exam
CJ330 Organization and Management
Spring 2002
1. What immigrants formed the first American criminal gang? (Irish) ___________
2. __ Balanced performance managers ___________________________ are managers who develop subordinates and organization’s capabilities.
3. As age increases, the risk of victimization ____________. (decreases)
4. ___ Hygiene factors ________________________________________ are tangible rewards that can cause dissatisfaction if lacking.
5. The _________________________ news media echo effect _______ is the theory that the media have power to influence the operations of the criminal justice system and even the disposition of individual cases.
6. __ Just cause _______________________________________________ a reasonable, fair, honest reason.
7. MADD differentiates between accidents and ________________ crashes ______
8. ___ Mediation ___________________________________________________ is bringing in a neutral third party to assist in a negotiation.
9. What are two of the three reasons victims stay in an abusive relationship?
___________________________dependence, economic dependence, religious reasons
______________________________________________________________________
10. __ Passives __________________________________________________ are silent, unresponsive people who seldom offer their own ideas of opinions.
11. __ Person stress _________________________________________ is tension generated by an officer’s racial or gender status among peers.
12. __ Psychological hardiness _______________________________________ is the ability to successfully cope with stress.
13. In 1914, the Harrison Act made ____ buying, selling, and using certain drugs ___ illegal.
14. A _____ shift ________________________________________________ is the time span to which personnel are assigned for work.
15. __ Standards ________________________________________________ are targets to be met, including level of performance.
16. ___ Performance appraisal __________________________________ is a formal evaluation of on-the-job functioning: usually conducted annually.
17. __ Futuristics _______________________________________________ is the science of using data from the past to forecast alternatives for the future and to then select those most desirable.
18. ___ Developmental cells ________________________________________ are a small unit within an agency where a change is first implemented. From within this unit leaders are selected to implement change within other units.
19. The instructor stated that he did not understand why managers resist evaluations __________ up __ of themselves by subordinates_________________________
20. Even excellent employees must be ___ supervised ________________________.
First Exam
CJ330 Organization and Management
Spring 2002
1. The ________________________________________________________ should be the driving force of an organization.
2. ________________________________________________________________ is the responsibility for fulfilling tasks.
3. Being forced to operate in a political environment is another stressor for
________________________________________________________________.
4. __________________________________________________________ is a work culture in which all team members feel as responsible as the manager for accomplishing the team’s goals and objectives.
5. Law enforcement may also use the _____________________________________ “to get the word out”
6. _________________________________________________________ are how messages are conveyed; usually follows the chain of command.
7. _______________________________________________________ sends the decision-making process to a subordinate.
8. The ____________________________________________________ is a way to have individual input; uses open-ended questionnaires that individuals complete. Answers are shared, and the questionnaires are again completed until consensus is achieved.
9. _____________________________________________________ is planning and organizing time to accomplish your most important goals in the shortest time possible.
10. _______________________________________________________________ is delaying decisions, allowing time for minor difficulties to work themselves out.
11. A ____________________________________________________________ is a grant awarded by the federal government to the states, who in turn make awards to state and local government entities.
12. A ____________________________________________________________ deals with big ticket items and is usually the responsibility of the agency’s fiscal unit.
13. A _______________________________________________________ is a work condition that prohibits management from hiring nonunion workers.
14. _______________________________________________________ is turning a decision over to an individual or panel to make the final recommendation.
15. In learning, ___________________________________________________ refers to presenting information several times, with breaks between the repetitions.
16. ___ ___________________________________________________ is instruction that often takes place on the job and deals with physical skills.
17. The national Police Academy in Quantico, Virginia, is managed by the
________________________________________________________________
18. One of the consequences of not ________________________________________ your staff when making a change in the way you do business is possible failure of the planned change.
19. Large departments and most federal agencies approach the decision of who to hire
from a perspective of _____________________________________________________
20 The difference between training and education is a matter of
______________________________________________________________.
First Exam-make-up
CJ330 Organization and Management
Spring 2002
1. ______________________________________________________________ are services that support those performing the field services, includes recruitment and training, records and communication, planning and research, and technical services.
2. In the ____________________________________________________ members of the prevailing political party were rewarded with immunity from arrest, sought-after appointments and other special privileges.
3. The ____________________________________________________ roles in law enforcement may differ from other levels of managers. They are responsible for the “big picture” for not only accomplishing the department’s mission through goals and objectives but also for interacting with the community, its leaders, and individual citizens.
4. ___________________________________________________________ are objectives that are specific, measurable, attainable, relevant, and trackable.
5. ______________________________________________________ is the process by which the sender knows if the receiver has understood the message.
6. _______________________________________________________ is nonsense of meaningless language, often called legalese, for example, party of the first part, hereafter referred to as . . . Also specialized language of a field.
7. Analysis, assessment, response, and scanning are part of the _____________
_________________________ problem solving process.
8. ________________________ _____________________________________ is an analysis method that identifies forces that impede and enhance goal attainment. A problem exists when the equilibrium is unbalanced with more forces impeding goal attainment than enhancing it.
9. ______________________________________________________ are tasks that must be done, have a big payoff, and avoid negative consequences.
10. According to time management consultant Roger Merrill: “we spend too much time on the things that are urgent and not enough time on the things that are
__________________________________________________________________.
11. The rules of accounting used by agencies in reporting their financial activities are
called ____________________________________________________
12. __________________________________________________________ allocates dollars based on productivity. Budget defines the agency’s objectives for the year, the specific activities or programs needed to achieve those objectives and the cost.
13. ________________________________________________________________ is the legal responsibility one person has for another. Managers, the entire agency, and even the jurisdiction served may be legally responsible for the action of a single officer.
14. __________ __________________________________________________ is a comfortable relationship, a feeling of mutual understanding and trust.
15. __________________________________________________________ refers to the principles of adult learning.
16. _________________________________________________________ are learner characteristics such as age, sex, maturation, readiness, innate ability, level of motivation, personality, and personal objectives.
17. When implementing a change in your organization, it is more likely to be
successfully adopted by the employees if you ___________________________________
____________________________________.
18. It is important that everyone have values but in criminal justice, but you
______________________________________________________________________.
19. The Tuscaloosa Police Department budget is roughly ____________________
______________________________________________ dollars.
20. Most departments are small with low salaries so have to hire applicants who
_______________________________________________________________________.